First Aid Course FAQs

Below are some of the questions we’re most frequently asked by people looking to book a course with Madeley First Aid Plus. If you have any other questions, please get in touch and we’ll be happy to help.

I would like to invoice my course to my employer, how do I do this?

If you email me at madeleysfirstaidplus@gmail.com, I will send an invoice to your employer, but it must be paid in full prior to the course commencement date.

Where are the courses held?

The course may be held at our office, 64 High Street, Much Wenlock, TF13 6AE, or any venue of your own.

Can a course be held at my venue or place of work?

Yes, we can also hold courses at your venue depending on the number of delegates, or the course may be online.

Are there prerequisites to do a course?

No, not usually, however if it is a “bolt on” course, such as Forestry & Farming First Aid, you need to have an Emergency First Aid at Work course that is in date, the course information pdf will say if there is a prerequisite, or email us at madeleysfirstaidplus@gmail.com

When will I receive my joining instructions?

Joining instructions will be emailed to you a week before commencement of the course.

Do I have to pay a deposit for my course?

If booking online it is payable in full.  If booking a group at your own venue, there is a 50% deposit on booking, and payment in full prior to the commencement date.

What is the cancellation period prior to the start of the course?

In order to receive a refund, you must cancel within 48 hours prior to the course commencement date.

Will I be required to do any pre-course work?

Face to face courses do not generally require pre-course preparation, however the online courses require work prior to the date, which will be emailed to you following booking onto the course

What happens if I cancel/transfer my course place?

You can cancel or transfer up to 48 hours prior to the course commencement date

What support will I receive after my course?

We have aftercare following the course, which we will give details  to you during the course.

Trusted By

Our Vision

At Madeleys First Aid Plus, our vision is to create a world where every individual possesses the knowledge and confidence to make a difference in critical situations. We are dedicated to increasing awareness and survival rates through widespread CPR training, believing that every minute counts when it comes to saving lives.

Our commitment extends beyond physical health, as we aspire to foster mental health awareness in every workplace. We envision a future where every company prioritizes the well-being of its employees by providing essential mental health resources.

Our mission is to empower individuals and organizations alike, making safety and well-being a fundamental part of our society.

Trust 30 years of NHS experience.

Choose Madeley's First Aid Plus for expert medical knowledge, practical insights, and top-notch professionalism. Discover our adaptable training programs tailored to your needs.