First Aid Course FAQs
Below are some of the questions we’re most frequently asked by people looking to book a course with Madeley First Aid Plus. If you have any other questions, please get in touch and we’ll be happy to help.
If you email me at madeleysfirstaidplus@gmail.com, I will send an invoice to your employer, but it must be paid in full prior to the course commencement date.
The course may be held at our office, 64 High Street, Much Wenlock, TF13 6AE, or any venue of your own.
Yes, we can also hold courses at your venue depending on the number of delegates, or the course may be online.
No, not usually, however if it is a “bolt on” course, such as Forestry & Farming First Aid, you need to have an Emergency First Aid at Work course that is in date, the course information pdf will say if there is a prerequisite, or email us at madeleysfirstaidplus@gmail.com
Joining instructions will be emailed to you a week before commencement of the course.
If booking online it is payable in full. If booking a group at your own venue, there is a 50% deposit on booking, and payment in full prior to the commencement date.
In order to receive a refund, you must cancel within 48 hours prior to the course commencement date.
Face to face courses do not generally require pre-course preparation, however the online courses require work prior to the date, which will be emailed to you following booking onto the course
You can cancel or transfer up to 48 hours prior to the course commencement date
We have aftercare following the course, which we will give details to you during the course.
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Our Vision
Our commitment extends beyond physical health, as we aspire to foster mental health awareness in every workplace. We envision a future where every company prioritizes the well-being of its employees by providing essential mental health resources.
Our mission is to empower individuals and organizations alike, making safety and well-being a fundamental part of our society.
