Accredited First Aid for Health Professionals
Accredited first aid for health professionals delivered by experienced nurses and first responders with over 30 years on the frontline, our first aid training for healthcare professionals is built on real-world knowledge and trusted expertise.
Madeleys First Aid Plus provides practical training for nurses, healthcare assistants, dental teams, pharmacy staff, carers and non-clinical colleagues across the UK.

First Aid and Mental Health Courses

First Aid at Work Annual Refresher Training | RQF Level 3



Basic Life Support and The Safe Use of an AED | RQF Level 2









Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults | RQF Level 3


Awareness of First Aid for Mental Health | RQF level 1

First aid training for healthcare professionals
The Healthcare industry requires physical and mental health first aid training from Madeleys First Aid Plus for several important reasons:
Patient Safety
Healthcare professionals are responsible for the well-being and safety of patients. Physical first aid training ensures that healthcare workers are equipped with the necessary skills to respond promptly and effectively to medical emergencies that may arise within healthcare settings. They can provide immediate care and stabilise patients' conditions until further medical assistance is available. We offer a range of courses for including Emergency Paediatric First Aid.
Occupational Hazards
Healthcare workers are exposed to a variety of occupational hazards, including needlestick injuries, exposure to infectious diseases, chemical hazards, and physical exertion. Physical first aid training helps healthcare professionals recognize and respond to these specific hazards, preventing further harm and ensuring their own safety.
Emergency Situations
Healthcare settings, such as hospitals or clinics, can experience critical incidents or emergencies that require immediate action. Physical first aid training prepares healthcare workers to handle these situations effectively, whether it's responding to cardiac arrest, managing severe bleeding, or providing CPR (Cardiopulmonary Resuscitation). This training enhances their ability to save lives and provide timely and appropriate care.
Mental Health Support
Healthcare professionals frequently encounter emotionally challenging situations, including dealing with patients in distress, handling traumatic events, or witnessing the suffering of others. Mental health first aid training equips healthcare workers with the knowledge and skills to recognize signs of mental distress, provide initial support, and direct individuals to appropriate resources for professional help. This training fosters a supportive and compassionate environment within the healthcare industry.
Workplace Stress and Burnout
The healthcare profession is demanding and often characterized by high levels of stress, long working hours, and challenging workloads. Mental health first aid training helps healthcare workers develop resilience, self-care strategies, and coping mechanisms to manage workplace stress effectively and prevent burnout. It promotes overall well-being and mental health awareness among healthcare professionals.
Communication and Teamwork
Effective communication and teamwork are critical in healthcare settings to ensure patient safety and coordinated care. Physical and mental health first aid training enhances communication skills, teaches conflict resolution, and promotes a culture of mutual support and collaboration among healthcare professionals. This training improves the overall quality of care and patient outcomes.
Continual Professional Development
The healthcare industry is constantly evolving with new medical advancements and techniques. Madeleys First Aid Plus provides ongoing training and updates to healthcare professionals, ensuring they stay up-to-date with the latest knowledge and best practices in physical and mental health first aid. This continual professional development enhances the skills and expertise of healthcare workers, enabling them to provide the highest level of care to their patients.
By providing physical and mental health first aid training, Madeleys First Aid Plus supports the Healthcare industry in creating a safe and supportive environment for both patients and healthcare professionals. This training ensures the well-being of healthcare workers, enhances patient care, and contributes to the overall improvement of the healthcare industry as a whole.
Voices of Trust and Success
First Aid Training for Health Professionals FAQs
Q: Is Basic Life Support the same as First Aid at Work training?
No. Basic Life Support focuses on recognising cardiac arrest, delivering effective CPR and using an automated external defibrillator. First Aid at Work covers a broader range of workplace injuries and medical emergencies. Healthcare organisations should choose training according to each employee’s responsibilities, clinical setting and expected response during an emergency.
Q: Which healthcare professionals can benefit from first aid training?
Training can support nurses, healthcare assistants, dental teams, pharmacy staff, allied health professionals, carers and employees working in GP practices, clinics or community services. Non-clinical colleagues, including receptionists and administrators, may also be among the first people present when a patient, visitor or co-worker becomes unwell.
Q: Can first aid training count towards mandatory training or CPD?
Accredited first aid courses can provide useful evidence of completed learning and practical assessment. Whether a course meets mandatory training or continuing professional development requirements will depend on the learner’s role, employer, professional body and workplace policies. Organisations should confirm their requirements before selecting a course and retain certificates within their staff training records.
Q: Is online first aid training suitable for healthcare staff?
Online learning can be useful for developing or refreshing theoretical knowledge, but it may not demonstrate practical competence in skills such as CPR, AED use or casualty assessment. Face-to-face training allows learners to practise techniques, receive feedback and complete a practical assessment. Employers should select a format that enables staff to show they can perform the skills required for their role.
Q: How often should healthcare professionals refresh their first aid skills?
Refresher training should be planned around certificate expiry dates, workplace procedures, professional responsibilities and how frequently the skills are used. Shorter practical updates between full qualifications can help staff maintain confidence, revisit essential techniques and keep their knowledge aligned with current guidance.
Q: Can healthcare first aid training be adapted to a specific clinical setting?
Yes. Training can be shaped around the emergencies most relevant to GP surgeries, dental practices, pharmacies, private clinics, community teams and other healthcare environments. Scenarios may include cardiac arrest, anaphylaxis, choking, oxygen administration or a patient whose condition suddenly deteriorates. Any training should complement the organisation’s own emergency procedures and clinical governance arrangements.
Q: Do healthcare workers need separate anaphylaxis or oxygen therapy training?
Additional training may be appropriate where a healthcare professional is expected to recognise and manage anaphylaxis or administer medical oxygen. The course selected should reflect the person’s responsibilities, competence and employer-approved procedures. Staff must continue to work within their professional scope of practice and the policies of their organisation.
Q: Can a whole healthcare team be trained at its own workplace?
Yes. On-site healthcare first aid training can reduce travel, make scheduling easier and allow colleagues to practise together in a familiar environment. Sessions can be organised around rotas and adapted to the equipment, patient groups and emergency procedures used within the workplace, subject to suitable training facilities and delegate numbers.
Trust 30 years of NHS experience.
Choose Madeley's First Aid Plus for expert medical knowledge, practical insights, and top-notch professionalism. Discover our adaptable training programs tailored to your needs.