First Aid at Work | RQF Level 3


RQF Level 3 First Aid at Work

Course Length

3 Days

Online Delivery


Class Room Based



Course Description

RQF Level 3 First Aid at Work is a comprehensive training program designed to equip individuals with the knowledge and skills to provide effective first aid in the workplace. The qualification is recognized by regulatory bodies and employers in the United Kingdom and indicates that the individual has attained a higher level of proficiency in first aid.

The RQF Level 3 First Aid at Work course spans three days and covers a wide range of topics related to emergency response and first aid. The course content focuses on enabling participants to assess, manage, and respond to various workplace incidents and injuries, emphasizing the importance of prompt and appropriate first aid intervention.

During the training, participants learn about the role and responsibilities of a first aider in the workplace, legal requirements and regulations surrounding workplace first aid, and the importance of maintaining a safe environment for themselves and others involved in an incident.

The course covers essential first aid skills, including cardiopulmonary resuscitation (CPR) for adults, children, and infants, the use of automated external defibrillators (AEDs), and techniques for managing unconscious casualties. Participants are trained in assessing and responding to major injuries such as severe bleeding, shock, fractures, burns, scalds, and eye injuries. The training also covers the recognition and initial response to medical emergencies like heart attacks, strokes, seizures, and diabetic emergencies.

Specific workplace-related injuries and emergencies are addressed, including incidents involving hazardous substances, electrical injuries, chemical exposures, and dangerous machinery. Participants also learn how to provide first aid tailored to specific populations, such as children, infants, individuals with existing medical conditions, disabilities, or pregnant women.

The RQF Level 3 First Aid at Work qualification emphasizes incident reporting and record-keeping, ensuring participants understand the importance of accurate documentation and confidentiality in maintaining records of incidents and first aid interventions.

Throughout the course, participants engage in practical demonstrations, hands-on practice, and scenario-based training to develop their skills and confidence in providing first aid. Assessments are conducted to evaluate participants' understanding and competence, which may include written examinations, practical assessments, and scenario-based evaluations.

Successful completion of the RQF Level 3 First Aid at Work qualification demonstrates that an individual has attained a higher level of first aid knowledge and skills, enabling them to fulfil the role of a designated first aider in higher-risk workplaces.

Course Delivery
  1. Classroom-Based Training: Traditional classroom-based training is a common method for delivering the RQF Level 3 First Aid at Work course. Participants attend in-person sessions led by qualified instructors who provide instruction, demonstrations, and hands-on practice. This format allows for direct interaction, group discussions, and immediate feedback from the instructor.
  2. Practical Demonstrations: Practical demonstrations play a crucial role in the delivery of the course. Instructors demonstrate various first aid techniques, such as CPR, bandaging, and splinting, allowing participants to observe correct procedures and gain a clear understanding of how to perform them effectively.
  3. Hands-On Practice: Hands-on practice is a fundamental component of the course delivery. Participants have the opportunity to apply their knowledge and skills by practicing first aid techniques on mannequins, simulated casualties, or fellow participants. This practice helps build confidence and competence in providing first aid.
  4. Scenario-Based Training: Scenario-based training involves creating realistic emergency scenarios where participants must apply their first aid skills in simulated situations. These scenarios can be tailored to the specific workplace or industry to make the training more relevant and practical. Participants work in teams or individually to assess and manage the simulated emergencies, allowing them to experience the pressure and decision-making involved in real-life situations.
  5. Multimedia Resources: Training providers may use multimedia resources, such as videos, presentations, and interactive online modules, to enhance the course delivery. These resources can provide visual demonstrations, case studies, and additional information to support participants' learning and understanding of the course content.
  6. Assessments: Assessments are conducted to evaluate participants' understanding and competence in applying first aid skills. These assessments may include written exams, practical assessments, and scenario-based evaluations. They serve as a measure of the participants' ability to respond effectively in different first aid situations.
  7. Certification: Upon successful completion of the RQF Level 3 First Aid at Work course, participants receive a certificate or qualification that demonstrates their achievement. The certification is typically valid for a designated period, after which participants are encouraged to refresh their skills through additional training or refresher courses.

 The aim is to provide participants with practical, hands-on training that prepares them to respond confidently and effectively in workplace emergencies.

Session Plan

The RQF Level 3 First Aid at Work course covers a comprehensive range of topics and skills to equip participants with the knowledge and abilities to provide effective first aid in the workplace. While the specific content may vary slightly depending on the training provider, here is a general outline of the course content:

  • Understanding the Role of a First Aider:
  • The importance of first aid in the workplace.
  • Legal requirements and regulations related to workplace first aid.
  • Responsibilities and duties of a first aider.
  • Assessing and Managing Incidents:
  • Prioritizing the safety of the first aider and others.
  • Assessing the scene of an incident and taking appropriate action.
  • Calling for emergency assistance and providing relevant information.

The course is designed to meet the Health and Safety Executive (HSE) requirements for workplace first aid and provide participants with the necessary skills to act as designated first aiders in higher-risk workplaces.

Module 1
Module 2 What is first aid?
Module 3 Legislation
Module 4 Responsibilities
Module 5 Action in an emergency
Module 6 Primary survey
Module 7 Secondary assessment
Module 8 The respiratory system
Module 9 Resuscitation and AED
Module 10 Disorders of respiration
Module 11 Disorders of circulation
Module 12 Wounds and bleeding
Module 13 Seizures
Module 14 Minor burns and scalds
Module 15 Foreign objects
Module 1 Recap of primary survey and secondary assessment
Module 2 Bones, joints, and muscle injuries
Module 3 Head and spinal injuries
Module 4 Chest and abdominal injuries
Module 5 Specialised burn injuries
Module 6 Eye injuries
Module 7 Poisoning
Module 8 Anaphylaxis
Module 9 Major illnesses
Module 10 Written assessment and course closure

The RQF Level 3 First Aid at Work course is a recognised qualification that indicates an individual's competence in providing first aid in the workplace. Successful completion of the course leads to the attainment of the RQF Level 3 First Aid at Work qualification.

The qualification demonstrates that an individual has achieved a higher level of knowledge and practical skills in first aid, enabling them to fulfil the role of a designated first aider in higher-risk workplaces. It signifies that the individual has undergone comprehensive training and assessment to meet the requirements set by the Health and Safety Executive (HSE) in the UK.

The outcomes of the RQF Level 3 First Aid at Work qualification include:

  1. Enhanced First Aid Skills: Participants gain a deeper understanding of first aid principles, techniques, and procedures. They acquire the knowledge and skills to effectively assess and manage incidents, administer first aid, and respond to emergencies in the workplace.
  2. Confidence and Competence: By completing the qualification, individuals develop confidence in their ability to handle workplace incidents and injuries. They gain practical experience through hands-on practice, scenario-based training, and assessments, enhancing their competence in providing first aid.
  3. Legal Compliance: The qualification ensures compliance with the legal requirements for workplace first aid. It demonstrates that the individual and their employer are meeting the necessary standards and obligations for providing a safe working environment.
  4. Designated First Aider Status: The qualification enables individuals to be designated as first aiders in their workplace, according to the risk assessment and legal requirements of their specific environment. They become the go-to personnel for first aid support, playing a crucial role in ensuring the health and well-being of their colleagues.
  5. Recognition and Trust: The RQF Level 3 First Aid at Work qualification is widely recognized and respected by employers, regulatory bodies, and the industry. It serves as evidence of an individual's competence and commitment to workplace safety, enhancing their professional profile and trustworthiness.
  6. Continued Professional Development: The qualification serves as a foundation for ongoing professional development in the field of first aid. Individuals can continue to expand their knowledge and skills through further training, updates, and refresher courses to maintain and enhance their first aid capabilities.

It's important to note that the RQF Level 3 First Aid at Work qualification typically has an expiration period of three years. After this period, individuals are encouraged to refresh their skills and knowledge through a suitable refresher course to ensure they stay up to date with the latest practices and guidelines in first aid.


The RQF Level 3 First Aid at Work course is designed to provide individuals with the knowledge and skills necessary to act as designated first aiders in higher-risk workplaces. It is suitable for a wide range of individuals and industries where there is a higher likelihood of workplace incidents and injuries. Here are some factors to consider regarding the suitability of the course:

  1. Workplace Requirements: The course is particularly suitable for workplaces with higher risk levels, such as construction sites, manufacturing facilities, industrial settings, warehouses, and environments involving hazardous substances or machinery. It helps fulfil the legal requirement for having appropriately trained first aiders on site.
  2. First Aid Responsibilities: Individuals who have been designated or are seeking to become first aiders in their workplace can benefit from this course. It provides the necessary knowledge and skills to assess and manage incidents, administer first aid, and respond to emergencies effectively.
  3. Industry Relevance: The course content is applicable to various industries, including but not limited to construction, manufacturing, engineering, oil and gas, transportation, logistics, security, and outdoor/adventure activities. However, the suitability may vary based on specific industry needs and risks.
  4. Workplace Size: The course is suitable for workplaces of different sizes, from small businesses to larger organizations. The level of risk and the number of employees may influence the need for designated first aiders and the depth of training required.
  5. Compliance with Regulations: The RQF Level 3 First Aid at Work qualification meets the standards set by the Health and Safety Executive (HSE) in the UK. It ensures compliance with the legal requirements for workplace first aid and demonstrates a commitment to providing a safe working environment.
  6. Employee Development: Employers may choose to provide the course to their employees as part of their professional development and commitment to employee well-being. It can enhance employees' confidence, preparedness, and ability to respond to workplace incidents.

It is important to assess the specific needs and risks of your workplace to determine the suitability of the RQF Level 3 First Aid at Work course. 

Continuing Studies

After completing the RQF Level 3 First Aid at Work course, individuals can pursue various avenues for continuing studies and professional development in the field of first aid. Here are some options to consider:

  1. Refresher Training: As the RQF Level 3 First Aid at Work qualification typically expires after three years, individuals should undertake refresher training to renew their qualification. Refresher courses provide updates on the latest techniques, guidelines, and best practices in first aid, ensuring that individuals maintain their knowledge and skills at an appropriate level.
  2. Advanced First Aid Training: Individuals can choose to expand their first aid knowledge and skills by pursuing advanced first aid courses. These courses delve deeper into specific areas of first aid, such as advanced wound management, trauma care, paediatric first aid, or wilderness first aid. Advanced training can equip individuals with specialized expertise and enhance their ability to handle complex or specialised situations.
  3. Medical Training and Certifications: For individuals interested in a more comprehensive understanding of medical emergencies and interventions, pursuing additional medical training and certifications can be beneficial. This may include courses in basic life support (BLS), advanced life support (ALS), or specialized medical training such as emergency medical technician (EMT) or paramedic courses.
  4. Specialist First Aid Courses: Depending on the specific needs of their workplace or industry, individuals can pursue specialist first aid courses that focus on particular areas of concern. This may include courses on mental health first aid, chemical or hazardous substance first aid, or specific industry-related first aid training.
  5. Instructor Training: Individuals passionate about teaching and sharing their first aid knowledge can explore becoming certified first aid instructors. Instructor training programs equip individuals with the skills to deliver first aid training to others, empowering them to educate and train colleagues, community members, or other individuals in first aid skills.
  6. Continued Learning and Professional Development: Staying updated with the latest developments, research, and guidelines in the field of first aid is essential. Individuals can engage in self-study, participate in webinars, attend conferences, and join professional organisations related to first aid and emergency response. This continuous learning approach ensures individuals stay informed and maintain their professional development.

Voices of Trust and Success

I can’t believe how much I learned about mental health in just one day. The course is really interesting and very informative - Lou teaches in a way that enables plenty of interaction and discussion between the learners, breaking down any stigma people may have about talking about mental health issues. I now think very differently about how a person may be thinking or feeling, and I am mindful of their words and actions and how it could be a warning sign or a cry for help. Being a mental health first aider means I could make a difference to someone who is struggling. That is a massive and personal thing to me.

First Aid for Mental Health

Audrey Whyle, ArtShack

I have been singing her praises and we're already booked in for our First Aid at work and safeguarding training.

Safeguarding Children and Vulnerable People

Fearless Female Education Ltd

An excellent course that was informative and well taught. Louise did a brilliant job of explaining all areas of First Aid-what we needed to do and why which massively helped the learning experience and my ability to retain life saving information. I would highly recommend this course.

Emergency First Aid at Work

Katie Iles, The SeaChange Trust

From the start to finish Louise was informative, practical and interesting. With her extensive background and experience within the medical industry including A an E, she was able to pitch real scenarios at us regardless of the nature of our business or employment which made the whole day much more relevant. Very Highly recommended to anyone either refreshing or starting First Aid for the first time and I wouldn't hesitate to offer her and Madeleys First Aid Plus services to anyone who needs First Aid qualifications.

First Aid at Work

Phil Rowley, Rowley Racing

Louise came highly recommended for Mental Health First Aid training and after a chat with her, I quickly realised she was definitely the right fit for me and my team. Louise was efficient, patient (7 rather chatty women), friendly and tremendously knowledgable which made the course one of the best training sessions I have ever been on. We had a thoroughly enjoyable day and nearly three weeks later, we are still talking about the training and more importantly, putting it into practice. I feel fortunate to have found someone who understood our needs and could deliver so effectively to such a diverse team. Keeping everyone's interest and getting all of us engaged is no meant feat and Lou made it look easy.

First Aid for Mental Health

Fearless Female Education Ltd

I am more confident to help if ever needed, who knew there was a “best side” for the recovery position! Very good information regarding the use of the defib machine, I’d be confident to use it if ever needed!

First aid at Work

Enville Estates


Please contact us for any other questions.

I would like to invoice my course to my employer, how do I do this?

If you email me at, I will send an invoice to your employer, but it must be paid in full prior to the course commencement date.

Where are the courses held?

The course may be held at our office, 64 High Street, Much Wenlock, TF13 6AE, or any venue of your own.

Can a course be held at my venue or place of work?

Yes, we can also hold courses at your venue depending on the number of delegates, or the course may be online.

Are there prerequisites to do a course?

No, not usually, however if it is a “bolt on” course, such as Forestry & Farming First Aid, you need to have an Emergency First Aid at Work course that is in date, the course information pdf will say if there is a prerequisite, or email us at

When will I receive my joining instructions?

Joining instructions will be emailed to you a week before commencement of the course.

Do I have to pay a deposit for my course?

If booking online it is payable in full.  If booking a group at your own venue, there is a 50% deposit on booking, and payment in full prior to the commencement date.

What is the cancellation period prior to the start of the course?

In order to receive a refund, you must cancel within 48 hours prior to the course commencement date.

Will I be required to do any pre-course work?

Face to face courses do not generally require pre-course preparation, however the online courses require work prior to the date, which will be emailed to you following booking onto the course

What happens if I cancel/transfer my course place?

You can cancel or transfer up to 48 hours prior to the course commencement date

What support will I receive after my course?

We have aftercare following the course, which we will give details  to you during the course.

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